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Frequently Asked Questions

Everything you need to know about your stay

Hotel Villa Fiorentina is located at Via Rotaro 38, Casamicciola Terme, 80074, Ischia, Italia, in one of the most panoramic positions on the island with views of the sea and Mount Epomeo.

Check-in is available from 14:00. Check-out must be by 10:00. For special timing requests, please contact the reception in advance and we'll do our best to accommodate you.

From Naples airport or train station, reach Naples port (Molo Beverello or Calata Porta di Massa) or Pozzuoli port. From there, take a ferry or hydrofoil to Ischia Porto or Casamicciola. On request, we offer a shuttle service from the port.

Yes, the hotel has free parking for guests, subject to availability. We recommend mentioning your arrival by car when booking.

Unfortunately we cannot accommodate pets at this time. We apologise for any inconvenience.

Breakfast is available as an extra service. We offer a rich breakfast with fresh, local products. Contact reception for details and prices.

Yes, Hotel Villa Fiorentina has a beautiful pool with a decorative fountain and classical statues, set in the lush Mediterranean garden. The pool is free for all guests.

Yes, we offer free high-speed Wi-Fi in all rooms and common areas of the hotel.

We offer five types of accommodation: Economy Double Room (14 m², from €60/night), Standard Room with Sea View (20 m², from €75/night), Deluxe Room with Sea View (25 m², from €85/night), Economy Triple Room (22 m², from €120/night) and 2-Bedroom Apartment with Sea-View Terrace (45 m², from €160/night).

Yes! By booking directly through our website or by phone, you can get special rates that are not available on other booking portals.

Yes, the hotel is in Casamicciola Terme, known for its thermal springs. The natural thermal baths can be reached in a few minutes on foot or by car. Our staff will be happy to recommend the best thermal facilities in the area.

Cancellation is free up to 7 days before check-in. For later cancellations, please see our dedicated cancellation policies page or contact reception.

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